Chatfuel pricing in 2026

Chatfuel's pricing page publishes Business at USD 20 per month and the Agency family from $100 USD per month, with steps at $225 USD, $440 USD, $850 USD and $2,050 USD, verified on September 16, 2026. Every plan includes a monthly allowance of artificial-intelligence credit.

The credit allowance is the number worth reading first. Business includes 20 USD of artificial-intelligence credit per month and Agency S includes 100 USD, so in both cases the included credit matches the price of the plan itself. The higher Agency steps raise that credit in the same proportion as the fee.

Agency S also states three companies and a dedicated account manager. How many companies Agency M, L, XL and XXL carry is not published, so the table marks that column as unpublished rather than inferring it from the price.

Chatfuel's annual selector takes ten per cent off and charges the year upfront. Under that selector, Business lands at an $18 USD monthly equivalent, which is $216 USD for the year, and Agency S lands at $90 USD, which is $1,080 USD for the year, checked again on October 24, 2026.

On October 24, 2026 the page no longer showed an end date or a struck-through figure beside Business. The yearly rate now reads as the standard discount for paying the year. What it does not publish is whether the renewal keeps that amount, so get it in writing before you pay.

Chatfuel's FAQ states that cancelling keeps access until the paid cycle ends. With an annual prepayment that means the decision is made for twelve months rather than one, and it deserves to be treated as a commitment of that size.

Because its pricing page and its help center publish different models. The current page charges for plans metered by artificial-intelligence credit, while the help center still documents a family called Fuely metered by active contacts. The two sources are not reconciled with each other, verified on September 16, 2026.

This guide prints only what the pricing page shows as current. The Fuely amounts in the help center stay out, because that material itself warns those limits must not be carried over to the Business plan without contractual confirmation, and because one table's meter is not the other's.

The practical consequence is a question worth asking in writing before paying: which exact plan will appear at your checkout, on which meter, and with which limit. If a seller quotes you from the help-center table while the page charges on the other one, that gap is not a wording detail.

It excludes Meta's WhatsApp message charges, your country's taxes, and artificial-intelligence usage beyond the plan's credit. The cost of an additional seat is not published either, and neither is the number of WhatsApp numbers or Instagram accounts each plan is allowed to connect.

WhatsApp charges belong to Meta and sit outside the subscription, according to Chatfuel's own template guide. Since July 1, 2025 Meta charges for each delivered template message by category and destination country, and outside the 24 hours from the contact's last message the inbox requires an approved template.

Artificial-intelligence usage has a ceiling the limits page describes without quantifying. It states that active contacts and messages are unlimited, but that answers, classification and automations consume usage according to context, and that when the allowance runs out the assistant pauses until the next reset. You can renew early or bring your own OpenAI key through support.

On Mexico there is nothing published that helps a budget. The Spanish page shows dollars, we observed no peso option, and we found no Mexican total including tax and no public commitment to Mexican tax invoicing. Confirm currency, tax and the monthly tax document in writing before approving the spend.

Check five things before signing: which plan you will actually see at checkout, how much artificial-intelligence credit a busy month of yours consumes, how many numbers and people you need, what Meta will charge for templates in your country, and what the year renews at if you prepay it.

Start with the meter. Ask in writing how much credit a typical conversation in your operation consumes, at your real volume, and what happens the day the credit runs out midweek. The page explains that the assistant pauses, and that behaviour is worth knowing beforehand rather than on the Tuesday it stops.

Then cover the team and the numbers. Confirm how many people can work the inbox and at what price, and how many WhatsApp numbers or Instagram accounts the plan you are buying allows. Three companies on Agency S is not the same statement as three numbers, and the site does not settle that question.

Chatfuel sells message automation with an AI credit allowance per plan; Eva is an AI agent that completes the sale inside the conversation and includes a CRM. Eva costs from $191 USD per month on an annual plan, or $229 USD month to month on Essential.

Eva is our product. Essential includes 5,000 credits and 5 users, with artificial intelligence inside the price and a single published rate card rather than two that need reconciling. Inside Mexico the charge is in pesos plus VAT, with a CFDI invoice when the tax profile is complete; outside Mexico the account bills in dollars.

What Chatfuel handles well is the agency case: its Agency family is built to run several companies from one account, with an assigned manager, and that is a concrete advantage if operating other people's accounts is your business. If instead you want the same conversation to quote from your catalog, book, take payment and leave the record in the CRM, compare the full cost against a real month of conversations.