What are the best alternatives to Kosmo?

The most common reason is the entry price, and Kosmo says it before anyone else: its own site acknowledges that its entry point is high and that there is no free plan, and it goes as far as suggesting that a buyer under two thousand pesos a month is probably better served by ManyChat or Kommo. Starter is $4,497 MXN per month, the middle plan $12,497 MXN and the top one $24,997 MXN.

The second reason is not knowing what you are buying. Kosmo bills conversations per month: 800 on Starter, 8,000 on Professional Growth, unlimited on the top plan. What it does not publish is what starts a conversation, when one ends, or the size and price of the extra packages it offers as you approach the limit. Without that definition you cannot budget a bad month.

The third shows up when the business grows and wants its data back. Its FAQ says platform data cannot currently be exported and custom dashboards cannot be built, while its plans page offers executive custom dashboards on Enterprise and its service-level agreement offers export. The published availability figures do not match between those two pages either. When two pages from the same vendor disagree, the answer that counts is the one in your contract.

The fourth is operational: its FAQ states that scheduling a message for a future date and time is not possible today. If your sale depends on touching the buyer again at three days, fifteen days and sixty days, that row is what moves you.

And a fifth that is a difference in scope rather than a defect: Kosmo covers WhatsApp, Facebook and Instagram. If your buyers also arrive through a form on your website or by email, the conversation starts somewhere Kosmo is not.

• It publishes a price. An alternative that only quotes on a call cannot be compared, so all five publish at least one list price.
• It publishes its billing unit and what happens when the allowance runs out. Price alone is not enough: what gets counted and what overage costs matter more.
• It does the same job: selling and answering over messaging, not a tool from an adjacent category.
• It can be bought from Mexico today, even when it bills in dollars; where no Mexican entity or local invoicing is published, this page says so.
• Every claim here links to the vendor's public page and carries its verification date.

Eva is our product and appears on this list, so the list is not neutral by nature; that is why every row links the public page it came from. The Kosmo prices were verified on 24 September 2026; the Leadsales plans on 28 September 2026 and its Lead Agent on 1 October; Whaticket's configurator on 24 October and its extra connection on 28 September; Aurora Inbox's between 28 and 29 September 2026, Kommo's on 24 September 2026, and all are printed in the currency each vendor publishes, without conversion. Confirm each one on the vendor's own site before deciding.

1. 1. Eva

   Best for: Anyone who wants an AI agent to quote from their real catalog, book and follow up.

   Includes a CRM, WhatsApp, Instagram, Messenger, calls, email and your website.

   Setup included.

   Price: Eva from $191 USD a month, billed yearly, AI credits included.

   What costs extra and the terms

   Source

2. 2. Aurora Inbox

   Best for: A team of up to three people that wants an inbox, a CRM, one AI agent and the three Meta channels at the lowest published peso list price. It is the closest match to Kosmo in shape and the furthest from it on the invoice.

   Tradeoff: $1,800 MXN per month plus VAT (or $99 USD) for Aurora CRM, with three users, three channels, one AI agent and 800 AI responses. Each additional user and each additional channel costs $240 MXN per month plus VAT. It publishes no AI-response overage price and does not say whether Meta's template fee is included.

   Source

3. 3. Leadsales

   Best for: Organizing into columns the chats your people already answer, with several users included and a Mexican corporation. If your problem is not missing AI but lost conversations, this is the cheapest thing that fixes it.

   Tradeoff: $97 USD per month on Plan Básico, which connects WhatsApp through WhatsApp Web with a QR code: the plan with the official WhatsApp API is Profesional at $133 USD per month with four users. Customers in Mexico are billed in pesos at its published Mexican price. Its AI agent, Lead Agent, is billed separately from $87 USD per month; current English product documentation says that agent works with text only.

   Source

4. 4. Kommo

   Best for: A sales operation that wants a mature CRM (sales stages, tasks, contact records and analytics) with messaging inside it, and accepts paying per seat. It is one of the two products Kosmo itself names for smaller budgets.

   Tradeoff: $20 USD per paid user per month on Básico, but there is no monthly option: the published minimum is six months prepaid, meaning $120 USD per seat before you start. The AI agent begins on Avanzado at $30 USD per paid user per month. No Mexican entity, peso rate card or CFDI commitment is published; direct billing is in dollars.

   Source

5. 5. Whaticket

   Best for: A small Latin American team that needs a shared inbox for several people and the option to start with WhatsApp over a QR link instead of activating the official API on day one.

   Tradeoff: It no longer sells fixed plans; you build one in a configurator. The base setup, three users and one WhatsApp connection, starts at USD 49 per month. Each additional connection is from USD 20 per month. The usage of its AI features is paid separately to OpenAI, with no published allowance, per-conversation consumption or total cost. It publishes no peso price, Mexican entity or CFDI commitment either.

   Source

Eva in detail: Eva hands the conversation to a person on your team with the full history, and also handles Instagram comments and TikTok ad comments. Essential costs $229 USD month to month, with 5,000 credits and 5 users. Setup is included: we configure everything Eva does today, at no extra cost. Kosmo also includes configuration in every plan. Each extra user is $17 USD per month. There is no public self-serve signup today, no free trial, and the payment links Eva sends your customers are SPEI bank transfers, with no card option yet.

Eva is our product and comes first. These are the criteria: work solved, published price and billing unit, availability from Mexico, and verifiable claims with a link and date. It comes first because one AI agent combines quoting from a real catalog, booking, follow-up, CRM and every channel, from $191 USD per month on an annual plan ($229 USD month to month), and, with your tools connected, it can also take payment and issue invoices. Aurora follows for an inbox with the lowest published peso list price; Leadsales and Whaticket for a shared inbox a team wants to operate by hand; and Kommo for buyers who prefer a per-seat CRM model. Kosmo keeps an advantage of its own: a published 72-hour setup turnaround, with setup included in all three plans. Setup is included: we configure everything Eva does today, at no extra cost.

Kosmo is the better fit if you want the vendor to handle all the setup and you accept a higher entry price for it.

• All three plans include Kosmo configuring the bot, connecting your channels and training your team within 72 hours.Source · Jul 28, 2026
• Enterprise publishes unlimited conversations, users and locations, with an assigned developer, designer and success manager.Source · Jul 28, 2026
• Professional includes up to three custom developments and integration with major CRMs.Source · Jul 28, 2026

The first thing to move is the WhatsApp number, and no vendor controls that part: if your number already runs on the official API, changing platforms means migrating the WhatsApp Business account between providers inside Meta, with verification in the middle. Plan for days rather than minutes, and ask for the release procedure in writing before you sign with the next vendor.

The second is your data, and this deserves directness: Kosmo's public FAQ says platform data cannot currently be exported, while its service-level agreement offers export. Ask for the export clause in the document you will actually sign, not on a marketing page, and ask for a test export before you cancel anything.

The third is the configuration, and it is the real work. Kosmo builds it for you on all three plans with a published 72-hour turnaround, and that work does not copy across to the next vendor. Setup is included: we configure everything Eva does today, at no extra cost. Eva goes live in up to 5 business days once access and catalog are ready. With Aurora, Leadsales, Kommo and Whaticket the configuration is yours to build beyond whatever the plan includes.

The fourth is overlap. Nobody switches off a sales channel to test another one: budget a month paying both, with the new vendor covering a secondary channel or a time window, and move when you have seen real conversations resolved. That double month is the true cost of switching and almost never shows up in a monthly-price comparison.

The fifth is the exit. Kosmo's homepage says there is no lock-in and that you can cancel, but its public terms publish no billing, notice, refund or annual-cancellation procedure. On Kommo's side the published minimum is six months prepaid, so there the exit is planned before the entry. Ask for both in writing from whoever you choose.

And on our side, so you know what is left for you: we handle the number's migration inside Meta ourselves, the same way we handle your company's verification. Your contacts come into Eva by CSV or Excel file, with deduplication on import; your catalog comes in by file or by API; and on top of that a contact is created and updated on its own the moment the person writes. Ask your current vendor for the export and we go through it with you during setup, before you cancel anything.