Eva vs Darwin AI: which one fits your business?

Eva is our product, so this page is not neutral by nature; that is why it is verifiable. Every Darwin AI fact comes from its public pages, was checked on 28 July 2026 and keeps its link. The amounts shown belong to an expired November 2025 promotion in US dollars, not to a current rate card, and Darwin publishes no price in Mexican pesos. Confirm at getdarwin.ai before deciding. Archived copy

Darwin does one useful thing well: it separates five named commercial jobs. Alba qualifies and books, Bruno follows up, its Eva measures satisfaction, Lucas collects, and Sofía sells again; it also publishes that customers can edit Workers and Pipelines.

What it does not publish is a current rate card or price per conversation or message. Its terms describe quoted implementation, monthly licensing and variable charges; its help center does define a conversation as a 24-hour window.

Darwin splits the operation across five workers; Eva keeps one commercial conversation with shared tools, channels and CRM. The decision is whether to buy separate roles or a platform that quotes, takes payment, invoices and follows up end to end.

Alba qualifies, escalates, books and updates CRM. Bruno follows up; its Eva measures satisfaction and reviews; Lucas chases payments and writes to an ERP; Sofía sells again. Darwin also publishes reports for Pipelines, human teams, channels and feedback.

Eva is one configurable agent: you define identity, process, restrictions, follow-ups and escalation, then test changes in draft before publishing. If you need distinct agents per brand or branch, each extra AI agent costs $59 USD per month.

Eva runs sequences of up to five steps with delays of up to 180 days. Each can use tools, update CRM, reschedule or escalate. Outside the WhatsApp window it needs an approved template; Messenger and Instagram sends are skipped, and Eva goes quiet after a human response.

Eva Pay creates SPEI links and issues CFDI through Facturapi when the tax profile is complete. It does not take cards or send payment confirmation itself. Darwin says Lucas uses billing and payment links, and lists Stripe and Mercado Pago without separating native connections from custom work.

Darwin has no current public rate card. Its terms describe one-time quoted implementation, monthly prepaid licensing and a variable cost per conversation or message. That can suit a large operation, but it prevents a two-column comparison until a proposal arrives.

Its only public amounts are a November 2025 Cyber Week promotion: Starter $350 USD per month with 500 conversations and up to one AI Worker; Pro $750 USD with 3,000 and up to three. The first three months were $210 USD and $300 USD, from 24 to 28 November.

The promotion was limited to certain industries and companies above an unspecified minimum headcount. We retain the web archive so the fact survives future edits. Treat it as an order of magnitude, never as a current price.

Eva publishes its list: from $191 USD per month on an annual plan ($229 USD month to month), $379 USD on Professional and $579 USD on Complete. It includes 5,000, 9,000 and 15,000 credits and 5, 10 and 15 users.

Request implementation, licensing, variable cost, its unit, overage and currency in writing. Darwin invoices the license in advance during the first week of the month, payable within 10 business days. If those details do not arrive, that silence is information too.

That message decides the sale. Eva searches your file or API catalog, returns up to 25 candidates and pulls the verified record before answering. It shows only fields marked visible, so an internal cost does not slip out by accident.

If a buyer sends a photo, Eva matches it against catalog images and returns candidates with confidence and evidence, using at most the three latest customer images. Price, currency, variants and availability are confirmed against the product; without full verification, the answer stays at medium confidence.

API catalog sources sync every 24 hours and file sources when uploaded again. If an update fails, Eva serves the last good version. The catalog endpoint also has row and response-size limits.

Darwin publishes that Alba answers catalog questions and Sofía supports exploration. It does not publish where the catalog comes from, its sync frequency, or whether price and stock are verified before answering.

Ask both vendors for a demonstration with your catalog and a real question carrying a size, part number or variant. A prepared demo handles general questions; one that resolves three of a specific part for delivery this week will serve you on Monday.

Its pricing route does not resolve and its terms send every amount to a proposal, so no current price was verified. Current pages say more than 300 customers in more than 20 countries; an older post says more than 500 regional companies, without a date or method that reconciles them.

Spanish terms name Papagaio US Corp and English terms name Parrot US Corp. Worker pages and cases show results without raw data, sample, period, control or audit. GLG Motomex says its exact sales uplift was difficult to measure without a direct CRM connection.

We could not corroborate its Meta partner badge, implementation timelines differ, and no contractual delivery commitment was found. Its footer contact address misspells the brand name.

For Mexico there is no public evidence of peso billing, VAT, CFDI, local support, Meta-fee pass-through or contracting entity. The directory does not separate native, intermediated, beta or plan-gated integrations. Request a Mexican quote and order form.

Eva also has limits: no self-serve signup, trial or sandbox; Eva Pay uses SPEI; campaign attribution lasts seven days; SSO and audit logs are built when Enterprise is signed. Ask both vendors for a demonstration, billing unit and price, entity, invoice, export and cancellation in writing.