Aurora Inbox alternatives with published prices

The first reason is the AI-response ceiling. Aurora publishes 800 monthly responses on Aurora CRM, 10,000 on Aurora IA and 20,000 on Aurora IA Plus, but publishes no overage price, no rollover rule and no description of what the system does at the limit: whether it warns, stops, or keeps billing. Eight hundred responses go quickly in an operation with real traffic, and that is precisely the moment you need the number.

The second is an old rule that is still published. Its terms, dated July 2023, allow up to 20,000 exchanged messages per contracted user per calendar month and charge $1,000 MXN for each block of 60,000 additional messages. That rule is not reconciled anywhere with the current AI-response allowances, so two different meters (exchanged messages and AI responses) coexist today with no public explanation of how they interact.

The third is growth. All three plans include exactly three users and three channels, and the billing documentation refers to a three-user minimum. Each additional user and each additional channel costs $240 MXN per month plus VAT. For a team of three that is fine; for a team of ten it stops being a footnote and belongs in the comparison before you look at monthly prices.

The fourth is the contradictions between its own pages. The pricing page publishes Aurora IA Plus at $4,000 MXN per month plus VAT, while a February 2026 Aurora article still publishes a higher figure, and the dollar price for an additional user does not match between those two pages either. Its reporting documentation also gates conversation-level drill-down behind an Enterprise plan that does not appear on the public rate card, and the trial terms (length, price, eligibility) change depending on which page you read.

The fifth is how the money works. The terms say service is paid in advance and payments are non-refundable, even though you can cancel at any time. They also do not say whether Meta's template fee is included, passed through at cost or marked up. Neither is unusual in this market, but both belong in writing before you sign.

• It publishes a price. An alternative that only quotes on a call cannot be compared, so all five publish at least one list price.
• It publishes its billing unit and what happens when the allowance runs out. This is the criterion that orders this list, because it is the most common reason to leave Aurora.
• It does the same job: selling and answering over messaging, not a tool from an adjacent category.
• It can be bought from Mexico today, even when it bills in dollars; where no Mexican entity or local invoicing is published, this page says so.
• Every claim here links to the vendor's public page and carries its verification date.

Eva is our product and it appears on this list, so the list is not neutral by nature; that is why every row links the public page it came from and why the paragraph above routes by job and says where the arithmetic goes against us. The Leadsales plans were verified on 28 September 2026 and its Lead Agent on 1 October; Kosmo's prices on 24 September; Whaticket's configurator on 24 October and its extra connection on 28 September; Aurora Inbox's between 28 and 29 September 2026, Kommo's on 24 September 2026, and all are printed in the currency each vendor publishes, without conversion.

1. 1. Eva

   Best for: Anyone who wants an AI agent to quote from their real catalog, book and follow up.

   Includes a CRM, WhatsApp, Instagram, Messenger, calls, email and your website.

   Setup included.

   Price: Eva from $191 USD a month, billed yearly, AI credits included.

   What costs extra and the terms

   Source

2. 2. Leadsales

   Best for: Anyone who wants to stay in the same price range, with a Mexican corporation and documented Mexican tax invoicing, but needs more sales boards and column-organized chat operations more than an AI agent.

   Tradeoff: $97 USD per month on Plan Básico, which connects WhatsApp through WhatsApp Web with a QR code: the plan with the official WhatsApp API is Profesional at $133 USD per month with four users. Customers in Mexico are billed in pesos at its published Mexican price. Its AI agent, Lead Agent, is billed separately from $87 USD per month. Its pricing FAQ says each account connects a single WhatsApp number.

   Source

3. 3. Kommo

   Best for: Anyone who needs a mature sales CRM (sales stages, tasks, contact records and analytics) with several WhatsApp numbers, and wants the vendor to publish what additional AI credits cost rather than leaving it open.

   Tradeoff: $20 USD per paid user per month on Básico, with no monthly option: the published minimum is six months prepaid, meaning $120 USD per seat before you start. The autonomous AI agent begins on Avanzado at $30 USD per paid user per month, and the smallest AI credit package costs $29 USD per month. Billing is in dollars only, with no published Mexican entity or CFDI commitment.

   Source

4. 4. Kosmo

   Best for: Anyone who does not want to configure anything again. All three plans include Kosmo analyzing the business, configuring the bot, connecting the channels and training the team, with a published 72-hour turnaround and published support response times per plan.

   Tradeoff: $4,497 MXN per month on Starter, with one channel of your choice and one user, and $12,497 MXN on Professional Growth: considerably more than Aurora. It bills conversations per month without publishing what starts or ends a conversation, and its own site states that its entry point is high and that there is no free plan.

   Source

5. 5. Whaticket

   Best for: A support team that needs the lowest dollar entry point, no published cap on contacts or chats, and the option to start with WhatsApp over a QR link instead of activating the official API on day one.

   Tradeoff: It no longer sells fixed plans; you build one in a configurator. The base setup, three users and one WhatsApp connection, starts at USD 49 per month. Each additional connection is from USD 20 per month. AI is not included here: its usage is paid directly to OpenAI with no published allowance or per-conversation consumption, so the ceiling that bothered you at Aurora becomes a variable bill instead. Its legal entity is American and it publishes no peso price or CFDI commitment.

   Source

Eva in detail: Eva hands the conversation to a person on your team with the full history, and also handles Instagram comments and TikTok ad comments. With Essential at $229 USD month to month, Eva costs more than inexpensive inboxes such as Aurora CRM. Setup is included: we configure everything Eva does today, at no extra cost. A 1,000-credit top-up costs $49 USD and each extra user is $17 USD per month. There is no public self-serve signup today, no free trial, and the payment links Eva sends your customers are SPEI bank transfers, with no card option yet.

Eva is our product and it goes first. These are the criteria: published price and billing unit, what happens when allowance runs out, the ability to sell and answer over messaging, buying from Mexico, and sources with verification dates. Eva goes first because it brings those five pillars into one platform: work inside the conversation, an included CRM, every channel, included AI and public pricing. Leadsales follows for column-organized chat operations with peso billing; Kommo for a sales CRM billed per seat and published AI credits; Kosmo when you want the vendor to do the setup; and Whaticket for an inexpensive dollar entry point and QR-linked WhatsApp. The arithmetic that does not favor us still holds: Aurora CRM retains the lowest peso list price.

Aurora Inbox is the better fit for a small team that wants an inbox, a CRM and an AI agent at a low entry price in pesos.

• It connects WhatsApp by QR and messages stay visible on the phone, alongside Meta's official API.Source · Jul 28, 2026
• It has native apps for Android and iPhone.Source · Jul 28, 2026
• It publishes the price of each extra user and each extra channel, in pesos plus VAT.Source · Sep 28, 2026

The first thing to move is the WhatsApp number, and no vendor controls that part. Aurora documents two ways of connecting it: Meta's official Cloud API, or a QR-linked WhatsApp Web session. If you are on the official API, changing platforms means migrating the WhatsApp Business account between providers inside Meta, with verification in the middle; plan for days rather than minutes. If you are on the QR session, the number still lives on the phone and the move is simpler, but that is also the right moment to ask whether you want to keep it that way.

The second is your data, and this deserves directness: on the Aurora public pages reviewed on 28 July 2026 we found no documented procedure for exporting your conversations and contacts. Ask for the export clause in the document you are about to sign (or the one you already signed) and ask for a test export before you cancel anything. Its contact profile concentrates history, properties, opportunities, events and scheduled messages; all of that is yours and belongs outside the platform before you leave.

The third is the configuration, and it is the real work. The AI agents you built in Aurora carry instructions, a knowledge base and tools enabled one by one; none of that copies across to the next vendor. Setup is included: we configure everything Eva does today, at no extra cost. Eva goes live in up to 5 business days once access and catalog are ready. Kosmo builds it for you on all three plans with a published 72-hour turnaround. With Leadsales, Kommo and Whaticket the configuration is yours to build beyond whatever the plan includes.

The fourth is overlap. Nobody switches off a sales channel to test another one: budget a month paying both, with the new vendor covering a secondary channel or a time window, and move when you have seen real conversations resolved. That double month is the true cost of switching and almost never shows up in a monthly-price comparison.

The fifth is the exit. Aurora's terms say service is paid in advance and payments are non-refundable, even though cancellation is open at any time, so cancel at the end of a paid period rather than halfway through one. On the arrival side, Kommo publishes a six-month prepaid minimum, so there the exit is planned before the entry. Ask for both clauses in writing.

And on our side, so you know what is left for you: we handle the number's migration inside Meta ourselves, the same way we handle your company's verification. Your contacts come into Eva by CSV or Excel file, with deduplication on import; your catalog comes in by file or by API; and on top of that a contact is created and updated on its own the moment the person writes. Ask your current vendor for the export and we go through it with you during setup, before you cancel anything.