Eva vs Leadsales: which one fits your business?

Eva is our product, so this page is not neutral by nature; that is why it is verifiable. Every Leadsales figure comes from its public pages, was checked on 14 August 2026 and keeps its link. Leadsales now publishes US dollar prices only, so there is nothing left to convert; the archived copy we link is the July version, when peso prices were still on the page, which is the easiest way to see what changed. Confirm at leadsales.io before deciding. Archived copy

Leadsales does the shared inbox well and publishes it plainly: the price of every plan in US dollars, the terms, users, active conversations, storage and the campaign credits each tier includes. It also publishes a 14-day trial and iOS and Android apps.

What it stopped publishing is what makes budgeting harder: in August the Mexican peso price disappeared, and so did the amount for an extra user, now described only as a cost that varies by plan. It also does not publish quoting from your catalog, availability-based booking, in-chat payment collection, invoices for your customers, or the rule for exceeding credits, active conversations, storage or API requests.

Leadbot is a no-code, menu-based bot: it answers the first incoming message and places the prospect in the corresponding pipeline stage.

Lead Agent is on Professional and Advanced. It answers and qualifies prospects arriving through the WhatsApp API, moves them through stages and hands them to a seller who can take control.

Its published promise is narrow: Lead Agent does not sell for you; the person still closes with a qualified prospect and the context ready. Since August it is also billed apart from the plan, on its own price table.

Eva takes actions: it reads your file or API catalog, returns up to 25 candidates and verifies the record before answering with the fields you made visible.

If the buyer sends a photo, Eva compares it with catalog images and returns candidates with confidence and evidence. It also books, takes SPEI payment, issues CFDI, updates the CRM and asks for human help.

Leadsales publishes scheduled messages, internal events and staged bulk sends. Eva runs up to five follow-up steps with delays of up to 180 days, each a full agent turn.

API sources sync every 24 hours and file sources when uploaded again. Outside the WhatsApp window, follow-up needs an approved template; Messenger and Instagram skip it with a visible event.

After your team's first reply, Eva stays quiet until control is returned.

Leadsales bills for capacity: three, four or five users; 5,000, 20,000 or 50,000 active conversations; and 15, 30 or 100 GB of shared files.

August's real change is about channels, not price: Basic stopped connecting WhatsApp and now covers Messenger and your website chat. If your sale happens on WhatsApp, your true floor is Professional, and that is where the comparison starts.

If the customer wrote first, your team can reply for 24 hours without a credit. WhatsApp credits only open official-API conversations and cover the next 24 hours.

Basic includes no credit-based campaigns. Professional starts with 250 credits for the first month and Advanced with 500; from the second month on, its page no longer publishes what more credits cost, which it did publish in July. Unused credits do not roll over.

Eva charges one credit per agent reply and one per ten campaign sends; customer and team messages use zero. It includes 5,000, 9,000 and 15,000 credits; 1,000 more cost $49 USD and do not expire.

For three people hand-answering 4,000 inbound chats over Messenger, Instagram and the website, Leadsales adds no credits. Eva earns its price when the agent answers, quotes and follows up itself, not when you only need a shared inbox.

Leadsales publishes no rule for exceeding credits, active conversations, storage or 100,000 API requests. It also does not define an active conversation or whether an archived chat counts; ask in writing.

Leadsales is a Mexican corporation in Querétaro. Its pricing page now shows US dollars only, while its terms still say the site geolocates visitors and that a customer in Mexico owes pesos, without publishing that peso figure. Support is Monday to Friday, 08:00 to 18:00, without a time zone.

Professional and Advanced publish live setup sessions during the first 72 hours, plus guides and Leadsales Academy. Basic does not list those sessions.

Eva's guided setup is free and proposes configuration from your website and catalog. Assisted costs $579 USD once; Complete costs $1,149 USD and connects invoicing, calendar, website or ERP. Delivery takes up to five business days after complete inputs.

Leadsales discounts ten percent on three months, fifteen on six and twenty on a year, and its pricing page says there are no forced contracts or lock-in. Its terms, meanwhile, say a discounted term runs in full and unused time is not refunded. Both statements are on their own pages, so read the one that applies to the term you pick.

Eva's annual plan is ten monthly payments for twelve months, plus setup once. Their cheaper entry point still wins for organizing three people, as long as those three do not need WhatsApp.

Plans renew at the then-current price and require cancellation three days before charge. Compare the cost of being wrong, not just the monthly price.

In July its page published an amount per extra user; in August that number is gone, replaced by a note that the cost varies by plan. Ask for the figure in writing if your team will grow.

The 14-day trial appears without a price, and we could not confirm checkout or whether totals include tax.

Its homepage says bulk messages carry no block risk; its API page says results depend on Meta policy and no provider unblocks a number. We also did not confirm a public Meta Business Partner record.

Published results include more than 2,800 companies, Mexico's first WhatsApp CRM, Shark Tank México, Forbes México 2024 and a university from 1,200 to 2,500 enrollments. No methodology, period, data or audit is linked.

Lead Agent now has public prices and is billed apart from the plan, with the first month free; what it does not publish is what each of its three tiers includes, so there is no way to tell which one your case falls into without asking. A June 2026 article says text, audio and images; its English questions say text only.

Eva has limits too: Eva Pay settles only by SPEI; there is no public signup or open trial; single sign-on and audit logs are built when Enterprise is signed.

Ask in writing about active conversations, credit expiry and overages, taxes, cancellation and data export. Ask for a demo with your catalog and a real customer question, not a prepared demo.