Eva vs Leadsales: which one fits your business?

Leadsales does the shared inbox well and publishes it plainly: the price of every plan, in pesos for Mexico and US dollars elsewhere, the terms, users, active conversations, storage and the campaign credits each tier includes. It also publishes a 14-day trial and iOS and Android apps.

What it stopped publishing is what makes budgeting harder: in August the amount for an extra user disappeared, now described only as a cost that varies by plan. It also does not publish quoting from your catalog, availability-based booking, in-chat payment collection, invoices for your customers, or the rule for exceeding credits, active conversations, storage or API requests.

Leadbot is a no-code, menu-based bot: it answers the first incoming message and places the prospect in the corresponding sales stage.

Lead Agent is on Professional and Advanced. It answers and qualifies prospects arriving through the WhatsApp API, moves them through stages and hands them to a seller who can take control.

Its published promise is narrow: Lead Agent does not sell for you; the person still closes with a qualified prospect and the context ready. Since August it is also billed apart from the plan, on its own price table.

Eva takes actions: it reads your file or API catalog, returns up to 25 candidates and verifies the record before answering with the fields you made visible.

If the buyer sends a photo, Eva compares it with catalog images and returns candidates with confidence and evidence. It also books, updates the CRM and asks for human help; with your tools connected, it takes SPEI payment and issues CFDI.

Leadsales publishes scheduled messages, internal events and staged bulk sends. Eva runs up to five follow-up steps with delays of up to 180 days, each a full agent turn.

API sources sync every 24 hours and file sources when uploaded again. Outside the WhatsApp window, follow-up needs an approved template; Messenger and Instagram skip it with a visible event.

After your team's first reply, Eva stays quiet until control is returned.

Leadsales bills for capacity: three, four or five users; 5,000, 20,000 or 50,000 active conversations; and 15, 30 or 100 GB of shared files.

Check the channel before the price: Basic connects WhatsApp through WhatsApp Web with a QR code, and the official WhatsApp API starts at Professional. If your sale depends on the official API, your true floor is Professional, and that is where the comparison starts.

If the customer wrote first, your team can reply for 24 hours without a credit. WhatsApp credits only open official-API conversations and cover the next 24 hours.

Basic includes no credit-based campaigns. Professional includes 250 campaign credits a month and Advanced 500, and Leadsales promotes the first month's 250 as free. According to its terms, unused credits do not roll over.

Eva charges one credit per agent reply and one per ten campaign sends; customer and team messages use zero. It includes 5,000, 9,000 and 15,000 credits; 1,000 more cost $49 USD and do not expire.

For three people hand-answering 4,000 inbound chats over Messenger, Instagram and the website, Leadsales adds no credits. Eva earns its price when the agent answers, quotes and follows up itself, not when you only need a shared inbox.

Leadsales publishes no rule for exceeding credits, active conversations, storage or 100,000 API requests. It also does not define an active conversation or whether an archived chat counts; ask in writing.

Leadsales is a Mexican corporation in Querétaro. It publishes peso prices for customers in Mexico and US dollars elsewhere, and its terms say a customer in Mexico pays the published peso price. Support is Monday to Friday, 08:00 to 18:00, without a time zone.

Leadsales offers guides and Leadsales Academy. The live setup sessions it used to list for Professional and Advanced no longer appear on its pricing page.

Setup is included: we configure everything Eva does today, at no extra cost. Live in up to 5 business days once access and catalog are ready.

Leadsales discounts ten percent on three months, fifteen on six and twenty on a year, and its pricing page says there are no forced contracts or lock-in. Its terms, meanwhile, say a discounted term runs in full and unused time is not refunded. Both statements are on their own pages, so read the one that applies to the term you pick.

Eva's annual plan is ten monthly payments for twelve months, with setup included. Their cheaper entry point still wins for organizing three people, as long as those three do not need the official WhatsApp API.

Plans renew at the then-current price and require cancellation three days before charge. Compare the cost of being wrong, not just the monthly price.

In July its page published an amount per extra user; in August that number is gone, replaced by a note that the cost varies by plan. Ask for the figure in writing if your team will grow.

The 14-day trial appears without a price, and we could not confirm checkout or whether totals include tax.

Its homepage says bulk messages carry no block risk; its API page says results depend on Meta policy and no provider unblocks a number. We also did not confirm a public Meta Business Partner record.

Published results include more than 2,800 companies, Mexico's first WhatsApp CRM, Shark Tank México, Forbes México 2024 and a university from 1,200 to 2,500 enrollments. No methodology, period, data or audit is linked.

Lead Agent now has public prices and is billed apart from the plan, with the first month free; its three tiers are set by conversations a month (up to 500, 2,000 and 6,000), but it does not define what counts as one conversation or what happens above the cap. A June 2026 article says text, audio and images; its English questions say text only.

Eva has limits too: the payment links Eva sends your customers are SPEI only; there is no public signup or open trial; single sign-on and audit logs are built when Enterprise is signed.

Ask in writing about active conversations, credit expiry and overages, taxes, cancellation and data export. Ask for a demo with your catalog and a real customer question, not a prepared demo.