Eva vs Wizybot: which one fits your business?

What Wizybot does well, we say plainly: on a supported store it installs with a published turnaround of one to ten minutes depending on your product count, charges no implementation fee and has no lock-in. It publishes its rate, its overage, and unlimited human agents and phone lines.

What it does not publish also counts: peso pricing, CFDI invoicing, appointment booking and in-chat payment do not appear on its pages. Every row below carries its source.

Both connect. Wizybot trains its agent on the store's products, inventory, policies, orders and shipping, and answers with that. It is a good store answerer.

Eva uses the same connection to sell: your Shopify catalog is her source, orders feed the CRM purchase history, and the agent quotes and books inside the conversation, and, with your tools connected, sends the payment link and issues the invoice.

And if your business does not live in an online store, such as steel, packaging, parts or services, Eva loads the catalog by file or API and quotes by size, gauge or SKU. Wizybot does not document that case.

On data freshness: Eva verifies the product record and checks the data at answer time; file-based sources refresh when you upload them again.

The two units are comparable, which is rare in this market. Wizybot bills AI messages: 1,250 included on Basic every 30 days, then $0.07 USD each. Human messages do not count.

Eva bills credits: each agent reply uses one, what the customer and your team write uses zero, and a campaign uses one credit per ten sends. Plans carry 5,000, 9,000 and 15,000 credits; the 1,000-credit top-up costs $49 USD and purchased credits never expire.

Currency does separate them: Wizybot bills in dollars and Eva publishes pesos inside Mexico. We invented no equivalence: the exchange rate on your billing day decides that math.

Where their math wins: if your operation is a large team answering by hand, their plan publishes unlimited human agents and Eva charges $17 USD per extra user per month. That row decides a human-support purchase, not which platform completes the sale.

Wizybot publishes no Mexican-peso price: its Shopify rate is in dollars and its Spanish page shows the figure without naming the currency. We found no exchange-rate rule and no Mexican-invoice commitment; its legal entity is in Delaware.

Eva publishes pesos plus VAT inside Mexico, invoices CFDI for its own service, and issues CFDI to your customers via Facturapi once your tax setup is complete. Outside Mexico she publishes dollars.

For a brand already buying software in dollars, this line weighs little. For a company that deducts with CFDI and budgets in pesos, it weighs a lot. Ask both vendors for it in writing before signing.

A comparison is only useful if it also says where the information runs out. With Wizybot we recorded seventeen open points.

The three that weigh most at purchase: no peso price, tax-inclusive total or Mexican tax treatment is public; the $150 USD Personalized price appears on Shopify while its own page says contact sales. Treat it as channel pricing, not a guaranteed quote.

Its first-month refund promise is published with no formula, attribution window, exclusions or claim procedure.

Its own site contradicts itself on measurable points: the Basic matrix says unlimited automations while its pricing FAQ says automations have limits; it uses two different thresholds for agent languages; and its homepage resolution figures differ from its product page.

Its free trial is announced without duration, quota, or whether it asks for a card.

Its scale is its own claim: it says it serves more than 3,000 brands in over 40 countries, while an April 2026 press note reported more than 8,000 brands in 35 countries.

We do not say either is false: they cannot be added into one current figure, and you should ask for them in writing, same as ours.

Its one-star Shopify reviews (4.6 of 5 across 142 reviews as of 29 July 2026) are purchase-risk evidence, not reproduced defects: a Colombian merchant reported in May 2026 post-sale support unanswered for days.

A Peruvian merchant reported, in October 2025, a promised catalog flow that never arrived and a collection link showing only three products; and a Mexican one, in September 2025, a three-month launch with a chat that answered poorly.

Ask them for a live demo, the same way you should ask us.

Eva's open items are public too: the payment links Eva sends your customers are SPEI bank transfers, with no card option yet, and there is no free trial or self-serve signup; onboarding is assisted. If any of that is a requirement, say so in your first message and we will tell you straight.