How do we answer admissions inquiries and book tours without swamping the office?

A parent writes at eleven at night asking whether there is a place in first grade and what it costs. Eva answers in seconds with what your school published — levels, requirements, fee concepts with the breakdown you loaded — and asks what it needs to help: grade, school year and which school they are coming from. What you did not load does not get invented: when a value is missing, Eva says so and asks for a person on your team.

When the family wants to see the campus, Eva checks real availability — appointment type, duration, who receives them and during which hours — and offers dates that actually exist. When they pick one, Eva books it; events already living in Google Calendar block their slot through Free/Busy. The next day it sends the reminder by message or email, asks them to confirm and, if they cannot come, reschedules inside the same thread.

The paperwork arrives in the same thread. Eva processes images, audio and supported documents as context and leaves them in the conversation for your team. What it does not do is decide: the applicant's file, the assessment, the admission decision and the agreement stay in your school system and in your people's hands. Eva prepares the conversation; it admits nobody.

And afterwards it does not go cold. Eva creates or updates the contact and the opportunity, schedules follow-up and comes back on its own, with sequences of up to five steps and delays of up to 180 days — enough to accompany a family from the first inquiry to the start of the year, and to remind an enrolled family about re-enrollment. The moment a person on your team replies in the thread, Eva goes quiet.