What are the best Mercately alternatives?

The first reason is the floor. Scale IA costs $299 USD per month and includes five users, 1,000 AI conversations, a single sales pipeline and a daily campaign allowance of 1,000 sends. If your team needs two or three pipelines, the natural step up is Rocket IA at $599 USD per month or Atlas IA at USD 999 per month.

The second is how numbers get added. Its help article describes each new number with its own Facebook page in a separate workspace, with isolated customers, products, orders and chats, and every workspace requires its own plan. One AI agent covering several lines or several Instagram accounts is not verified, and that article is dated 16 August 2024.

The third is the charges you cannot budget yourself. The rate card publishes extra charges for an additional AI conversation, for each campaign contact reached, for an additional pipeline and for an extra user on Scale, but those rows carry no ISO currency code and no billing interval. That is why this page prints none of those amounts: ask for them in writing before signing.

The fourth is what sits on top of the subscription. Setup is bought separately, in packages of up to ten hours priced at $800 USD for the commercial side, USD 999 for the AI side or USD 1,499 combined. And the WhatsApp balance is a separate wallet that pays Meta's approved-message charges: when it runs out, templates and campaigns pause and automation can be interrupted.

The fifth is the invoice. The pricing cards use US dollars and we observed no peso selector, no CFDI commitment and no tax-inclusive total. Enterprise publishes neither an amount nor limits. Longer terms do lower the monthly figure: Scale IA drops to $269 USD per month billed quarterly and $239 USD billed yearly, Rocket IA to $539 USD and $479 USD, and Atlas IA to USD 899 and $799 USD. With one warning: the published annual totals do not multiply exactly against that monthly equivalent, and duplicate blocks in the same page code show lower amounts that are not verified as purchasable.

• It publishes its price and its currency. Criteria set on 16 September 2026 and re-checked quarterly.
• It publishes what the plan meters and what happens at the cap, with an ISO currency and an interval on every additional charge.
• It does the same job: selling and answering over messaging with an AI agent that executes rather than only replies.
• It can be bought today from Mexico and the rest of Latin America; where there is no public evidence of local invoicing or a peso price, this page says so instead of filling the gap.
• Every third-party figure carries a public link and a verification date; Eva's own figures come from its pricing catalog.

Eva is our product and appears on this list, so the list is not neutral by nature; that is why every row links the public page it came from and the criteria are stated above with their date. Mercately's prices were verified on 16 September 2026; Lead Agent's Starter tier on 24 August 2026; respond.io, Aurora Inbox, Leadsales and Kommo on 28 July 2026. Every figure is printed in the currency its vendor publishes, without conversion. We print its quarterly and annual monthly equivalents exactly as published, with the warning that its annual totals do not multiply exactly, and we do not claim whether it issues Mexican CFDI invoices or bills in pesos, because its public information does not verify it.

1. 1. Eva

   Best for: Choose Eva if you want the platform to do the whole job: it quotes from your real catalog, books, takes payment, invoices and follows up for months inside the conversation, with a built-in CRM where every prospect is captured and classified on its own, WhatsApp, Instagram, Messenger, calls, email and your website included, AI inside the price and a published rate card. From $191 USD per month on an annual plan ($229 USD month to month).

   Tradeoff: Essential includes 5,000 credits and 5 users; a 1,000-credit top-up costs $49 USD and each extra user is $17 USD per month. Setup is bought separately from $579 USD, half price on an annual plan. There is no self-serve signup and no free trial today, payment inside the conversation runs on SPEI bank transfers, and Eva does not carry the Stripe, PayPal or Mercado Pago payment links that Mercately publishes.

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2. 2. respond.io

   Best for: Choose respond.io if your team is large and you want the most mature inbox in this group with everything published: plans, included users, workflows, reporting and API, plus a seven-day trial with no card. Starter costs $79 USD per month billed yearly and includes five users and unlimited monthly active contacts.

   Tradeoff: The autonomous agent does not live on Starter: AI Agents begin on Growth at $159 USD per month, which starts with 1,000 monthly active contacts, and Advanced costs $279 USD per month. Several meters run at once, subscription, users, active contacts and AI credits, and Meta's WhatsApp fees sit outside. It bills in dollars and publishes no peso price and no Mexican entity.

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3. 3. Aurora Inbox

   Best for: Choose Aurora Inbox if you are leaving Mercately over the invoice and the amount. It wins the tax criterion on this list: a published monthly price in Mexican pesos, three users on every plan, an AI agent with 800 monthly responses from the entry plan, WhatsApp, Instagram and Facebook, and billing that documents Mexican tax identifiers with downloadable CFDI files.

   Tradeoff: $1,800 MXN per month plus VAT for Aurora CRM, and $240 MXN per month plus VAT for each additional user or channel, paid in advance and non-refundable on cancellation. It publishes no AI-response overage price. And it does not carry the commercial side Mercately packages: we verified no catalog with orders, no PDF quotes and no payment links.

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4. 4. Leadsales

   Best for: Choose Leadsales if the main job is organizing human-answered conversations by sales stage and you prefer to buy from a Mexican company: its terms say customers located in Mexico are charged in pesos at the published national price.

   Tradeoff: The plan with the official WhatsApp API is Profesional, at $133 USD per month with four users; Básico no longer includes that channel. Its AI agent, Lead Agent, is charged separately from $87 USD per month, and the page publishes a single WhatsApp number per account. It fits when you want stages and people, not when you want catalog, orders and payment inside the chat.

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5. 5. Kommo

   Best for: Choose Kommo if what you actually lack is a mature sales CRM behind the messaging: visual stages, tasks, contact records, custom fields, attribution and analytics, with several WhatsApp numbers on the upper plans.

   Tradeoff: $15 USD per paid user per month on Básico, with no monthly payment option: the published minimum is six months prepaid, and the price multiplies by every person who needs access. The autonomous agent is not available to new Básico customers: it starts on Avanzado at $25 USD per paid user per month, with up to three agents active at once. It bills in dollars only.

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Eva is our product and comes first, so here are the criteria: published price and currency, published billing unit and overage with its interval, the same commercial job over messaging, availability across Latin America, and every claim with a source and a date. Eva comes first because it combines an agent that executes, an included CRM, every channel, AI inside the price and a public rate card, from $191 USD per month on an annual plan ($229 USD month to month). respond.io is second for large teams that can read several meters at once; Aurora Inbox wins the tax criterion and comes third; Leadsales fourth for human-answered stages; and Kommo fifth when the real gap is a per-seat CRM. Mercately keeps honest, concrete advantages: a catalog with orders, PDF quotes and payment links through Stripe, PayPal, Mercado Pago, Kushki, Nequi and Daviplata, users with no published cap from Rocket IA, and Coexistence to use the same number in the app and on the API. If you sell with a cart and collect inside the chat, it is a defensible purchase.

The first step is the number. Mercately runs on the official API and documents Coexistence, so your number already lives inside Meta: changing vendors means moving that account between platforms, with verification in the middle. Ask for the release procedure in writing before signing with the replacement.

The second is your data, and here the architecture matters. If you have several numbers, you have several workspaces with isolated customers, products, orders and chats, and each export comes out separately. Ask for a test export from every workspace and check that custom fields, stages and catalog come out, not only names and phone numbers.

The third is rebuilding the operation: pipelines with their stages, automated flows, campaigns, approved templates and MIA's training on your catalog and business guides. Use the inventory to drop what nobody uses.

The fourth is the cost of arriving. With Mercately, setup is bought separately from $800 USD. With Eva, guided setup is prepared from your website and catalog and you approve it at no cost; assisted setup costs $579 USD once and is delivered within five business days of receiving complete inputs. With respond.io, Aurora, Leadsales and Kommo, confirm in writing what configuration the plan includes.

The fifth is the overlap. Mercately's selectors establish payment periods, not cancellation or refund rules, so check your renewal date before paying for another platform and budget a period with both running. Compare real resolved conversations rather than demos.

And on our side, so you know what is left for you: we handle the number's migration inside Meta ourselves, the same way we handle your company's verification. Your contacts come into Eva by CSV or Excel file, with deduplication on import; your catalog comes in by file or by API; and on top of that a contact is created and updated on its own the moment the person writes. Ask your current vendor for the export and we go through it with you during setup, before you cancel anything.

Mercately publishes three plans in US dollars on monthly billing, verified on 16 September 2026: Scale IA at $299 USD, Rocket IA at $599 USD and Atlas IA at USD 999 per month, plus an Enterprise plan by quote. Setup and Meta's WhatsApp message balance are paid separately from that subscription.

The table copies the allowances from its own rate card. One AI conversation covers 24 hours of interactions with the same person. Billed yearly, the monthly equivalent drops to $239 USD, $479 USD and $799 USD, although the published annual totals do not multiply exactly against those figures.

It depends on the job left over: Eva when you want quoting, booking, payment and follow-up with AI included; respond.io for a large inbox; Aurora Inbox when you need pesos with documented CFDI files; Leadsales for human-answered sales stages; and Kommo for a per-seat sales CRM.

The table puts the published entry price next to the unit that actually moves the account. It converts no currencies and assumes nothing about two plans with similar names including the same things. The Mercately row is the reference.

EvaAI sells Eva to companies in any country, in Spanish or in English, whatever the industry. Prices are published in Mexican pesos and in US dollars, and CFDI invoicing applies inside Mexico. WhatsApp message fees are charged by Meta according to the country of the person receiving them.

The agent answers in the language of the person writing, and its configuration lives in your company's data and settings, not in code written for one country or one industry. That is why the same Eva works for a steel distributor, a real-estate firm or a law practice.