Callbell pricing in 2026

Callbell publishes two per-agent plans and one quoted plan: Chat Multiagente at $15 USD per agent a month and Chat Multiagente Plus at $20 USD, with a three-agent minimum that counts the administrator. Enterprise, for more than 50 agents and with single sign-on, is quoted by sales.

The per-agent price is a monthly equivalent: Callbell offers no month-to-month renewal. According to its help center, checked on September 17, 2026, you pay every quarter, every half year with a 5 percent discount or every year with 15 percent, always in advance.

Plus adds dedicated support, advanced analytics and an API on top of the base plan. Messenger is included in both; WhatsApp and Instagram are bought separately.

Channels and advanced bots. WhatsApp costs from $54 USD a month for every 10 active agents, Instagram Direct $22 USD a month and the advanced bot builder $65.55 USD a month, checked on September 17, 2026. Meta's WhatsApp charges come out of a prepaid balance.

Since September 2026, WhatsApp usage managed by Callbell is deducted in real time from a prepaid wallet: plan credit resets every month and purchased credit carries over. So the invoice has two parts: the per-agent subscription and message usage.

We found no peso price, no total with Mexican tax and no CFDI commitment. Its page publishes dollars and euros; this guide prints dollars only and converts nothing.

Callbell makes sense for a human sales or support team that needs one shared inbox across several messaging channels and wants to pay per person rather than per conversation. Plus fits when API integrations with spreadsheets, calendars or OpenAI are needed.

It has a seven-day trial with every chat feature and no card, according to its page on September 24, 2026, which Eva does not offer today, and the website chat widget stays free after the trial.

It weighs less when your team is one or two people, because the minimum is three agents, or when you prefer to pay month to month: the shortest term is a quarter in advance.

Callbell bills per agent and per channel to organize a team inbox; Eva bills per plan with capacity included so the conversation completes tasks. Eva starts at $191 USD monthly on an annual plan or $229 USD month to month on Essential, with 5,000 credits and 5 users.

EvaAI publishes this page and sells Eva, so the comparison stays on facts. Eva is an AI agent that answers on WhatsApp and the other channels a business uses, queries the connected catalog, quotes with real prices, books appointments and follows up, with a CRM included.

Choose Callbell if the main purchase is a team inbox priced per person. Choose Eva if you want the same conversation to query the catalog, quote, book and follow up. Either way, Meta's fees sit outside; compare with a real month of conversations.