Chatfuel alternatives
What are the best Chatfuel alternatives?
Chatfuel comes from the flow era: menus, buttons and branches that carry a customer from one screen to the next, and for an online store that already built its menus that heritage still works. The comparison starts when the menu runs out.
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Eva from $191 USD a month, billed yearly, AI credits included. See plans
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The 5 alternatives to Chatfuel
- Eva$191 USDa month, billed yearly, AI credits includedAnyone who wants an AI agent to quote from their real catalog, book and follow up
- ManyChat$17 USDa monthAnyone staying with Chatfuel mainly for the Instagram automations
- Wati$1,049 MXNa month, Mexico accountA shared inbox, broadcasts, automation and AI agents included in its Mexico plans
- Aurora Inbox$1,800 MXNa month, plus VATThree users, the three Meta channels and an AI agent with 800 monthly responses from the entry plan
- Whaticket$49 USDa monthThree included users, no published limit on contacts or chats
Eva is our product. Each price is one its vendor publishes, in its own currency and unconverted, with its billing unit; what costs extra is in each option's detail.
Today Chatfuel publishes AI agents, campaigns, WhatsApp meeting booking and coexistence between the app and the API on the same number. The menu runs out when a customer asks about a size that is not in the tree, wants the shipping cost to their postal code, or asks for an invoice. At that point the question is no longer how many branches the flow has, but whether the platform can quote from your real catalog and close. Eva is our product, so this page states the criteria, the order and where Chatfuel still wins.
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Order created · Contact and opportunity created in the CRM
Serviacero multiplied its online sales more than fourfold in six months with Eva. Read the case
Why people look for an alternative to Chatfuel
The first reason is that there are two rate cards and they do not reconcile. The live page sells Business and Agency with monthly AI credit in dollars, while the help center still documents Fuely plans metered by active contacts: Fuely Super 150 at $39 USD per month with 150 active contacts, and Fuely Max 150 at USD 59. We found no public confirmation of a migration or an equivalence between the two tables. Before comparing anything, confirm which one applies to your account.
The second is that the headline price asks for the whole year up front. With the yearly selector, Business is $18 USD a month, which is $216 USD for the year paid in advance. Month to month it is USD 20. Agency S is $90 USD a month billed yearly, $1,080 USD for the year, or $100 USD month to month. The page no longer shows an end date or a struck-through price: the yearly rate is its standard discount for paying the year.
The third is that the AI meter carries no number. Business includes 20 dollars of monthly AI credit and Agency S includes 100 dollars. Its limits page says active contacts and messages are uncapped, but that AI replies, classification and automations consume reasonable use depending on context. When that runs out, the assistant pauses until the reset, and you can either renew early or ask support to use your own OpenAI key. No marginal rate is published: past the limits, the page refers you to sales.
The fourth is the distance between a flow and a sale. Chatfuel publishes lead qualification, campaigns and WhatsApp booking, and lists integrations with Google Sheets, Zapier, Stripe and its API. That organizes the path, but its Shopify guide describes sharing catalogs and answering on WhatsApp without proving variant-level sync, inventory or two-way orders, and having Stripe on an integration list does not prove native in-chat payment or Mexican coverage. For a store, that difference is the order.
The fifth is the invoice and what it does not publish. The Spanish page shows dollars and the help center denominates its prices in United States dollars; we verified no Meta rate for Mexico, local currency, VAT or CFDI. It also publishes neither how many WhatsApp numbers or Instagram accounts each plan includes nor a per-seat price: three companies on Agency is not three numbers. The annual plan is paid up front, and cancelling keeps access until the cycle ends.
Criteria
- It publishes one current price table, with currency, billing unit and what happens at the limit.
- It states which part of the AI is included and what the overage costs, not only that AI exists.
- It solves a store's job inside the chat: live catalog, stock, shipping and payment, not just a menu tree.
- It can be bought from Mexico today; where no public evidence covers peso billing or CFDI, the gap is stated rather than filled in.
- Every third-party price has a public source and verification date; Eva figures come from its pricing catalog.
Eva is our product and appears on this list, so the list is not neutral by nature; that is why every row links the public page it came from. Chatfuel prices and limits were verified on 16 September 2026, and its yearly prices again on 24 October 2026, on its Spanish pricing page, the public component that feeds it, its help center and its limits page; Whaticket on 24 October 2026; Wati on 24 September; ManyChat on 29 September, except its AI add-on, on 28 July; and Aurora Inbox between 28 and 29 September. Every figure is printed in the vendor's published currency without conversion. We publish Chatfuel's two tables separately because its own material does not reconcile them, and we make no claim about CFDI or how many numbers each plan includes, because it verifies neither.
Five real alternatives
1. Eva
Best for: Anyone who wants an AI agent to quote from their real catalog, book and follow up.
Includes a CRM, WhatsApp, Instagram, Messenger, calls, email and your website.
Setup included.
Price: Eva from $191 USD a month, billed yearly, AI credits included.
What costs extra and the terms
Source2. ManyChat
Best for: Anyone staying with Chatfuel mainly for the Instagram automations. ManyChat is the reference for that job: comment to direct message, story replies, campaign templates, and a free plan with 25 monthly active contacts, one user and up to two channels chosen from Instagram, TikTok, Messenger and Telegram.
Tradeoff: WhatsApp is not on the free plan or on Essential at $17 USD per month: it starts on Pro at $39 USD per month with 2,500 active contacts, three users and up to three connected channels. WhatsApp template messages are paid separately per delivered message from a wallet balance. Its AI page still describes a $29 USD monthly Pro add-on while the newer plan cards say AI is included, so confirm that at checkout. It bills in dollars and publishes no Mexican entity or CFDI.
Source3. Wati
Best for: A store that already lives on WhatsApp and wants published Mexican peso pricing: a shared inbox, broadcasts, automation and AI agents included in its Mexico plans, with a meter that excludes broadcast-only recipients.
Tradeoff: Growth is $1,049 MXN per month with 500 monthly active contacts and Pro is $2,099 MXN with 1,000; at the limit, broadcasts continue but new interactions that consume active contacts pause. WhatsApp templates are billed separately per delivered message. Its terms name a Hong Kong entity and we found no public statement about Mexican CFDI.
Source4. Aurora Inbox
Best for: A Mexico-based team that prefers paying in pesos with the tax document settled: three users, the three Meta channels and an AI agent with 800 monthly responses from the entry plan. It documents Mexican tax identifiers and downloadable CFDI files for billing its own service.
Tradeoff: $1,800 MXN per month plus VAT for Aurora CRM, and each additional user or channel costs $240 MXN per month plus VAT. It publishes neither an AI-response overage price nor whether Meta template fees are included. It is an inbox with a light CRM: no flow builder and no Instagram comment automations.
Source5. Whaticket
Best for: A small store that mainly needs several people answering the same WhatsApp without spending much: three included users, no published limit on contacts or chats, and the option to start with a QR connection instead of the official API.
Tradeoff: It no longer sells fixed plans: you build one in a configurator by users, three at minimum, and connections. The base setup, three users and one connection, starts at USD 49 a month. For more users it publishes no fixed price: the configurator works it out. AI features require paying OpenAI directly for their usage, with no published per-conversation allowance. Its entity is American and it publishes no Mexican CFDI commitment.
Source
Eva in detail: Eva hands the conversation to a person on your team with the full history, and also handles Instagram comments and TikTok ad comments. Eva is not a flow builder: you will not drag boxes or draw branches, because the agent decides what to answer with your catalog and your rules in front of it. If your team wants to control every button on every screen, that is a real change of mindset. Essential includes 5,000 credits and 5 users; a 1,000-credit top-up costs $49 USD and each extra user is $17 USD per month. Setup is included: we configure everything Eva does today, at no extra cost. There is no public self-serve signup or free trial today, and the payment links Eva sends your customers are SPEI bank transfers, with no card option yet.
Eva is our product and comes first. The criteria are work solved, published price and billing unit, market availability, switching cost, and verifiable claims with a link and date. Eva comes first because it combines the full commercial conversation, an included CRM, every channel, AI included and public pricing, from $191 USD per month on an annual plan ($229 USD month to month). ManyChat follows for buyers who live on Instagram; Wati for Mexican WhatsApp pricing; Aurora Inbox for peso billing with documented CFDI; and Whaticket for the tightest budget. Chatfuel keeps real advantages: a mature flow builder, coexistence between the app and the API on the same number, a limits page that says when the assistant pauses, and the option to bring your own OpenAI key.
Where Chatfuel still wins
Chatfuel is the better choice if you want to build your own flows and connect them to other tools without code.
Chatfuel vs Eva, with sources
What changes when the question falls outside the menu
Chatfuel lets you build the flow and includes an AI credit every month, but does not publish how much use it covers. Eva answers with your catalog in front of her.
| Chatfuel | Eva | |
|---|---|---|
| Channels | WhatsApp, Instagram, website and TikTokSource · | WhatsApp, Instagram, Messenger, web chat, email, calls and Instagram commentsSource · |
| Integrations | Google Sheets, Zapier, Stripe and APISource · | Ready connectors (Shopify, Google Calendar, Facturapi, Dropbox and automatic notices to other systems); anything else is a custom integration, quotedSource · |
| How you are billed | Per plan, with an AI credit included every monthSource · | One plan per account with users and credits included. Setup includedSource · |
| Billing currency | Prices in US dollarsSource · | In Mexico, pesos plus VAT and a CFDI with your tax data; elsewhere, dollarsSource · |
| Answers from your catalog | Its Shopify guide describes sharing catalogs over WhatsAppSource · | Searches your catalog; an API source syncs every 24 hoursSource · |
| Messaging after 24 hours | With approved templates outside the 24-hour windowSource · | Up to 5 follow-ups; outside the WhatsApp window, with an approved templateSource · |
Eva from $191 USD a month, billed yearly, AI credits included.
See plansChatfuel Business from $18 USD a month billed yearly, or USD 20 month to month.
Price published by Chatfuel.
Send us the three questions that most often fall outside your flow and we will show you what Eva would answer from your catalog.
Message us on WhatsAppWhat switching actually involves
Start by deciding what happens to the flows. A menu tree does not export to another platform, and copying it as is rarely helps: half of its branches exist because the bot did not understand the question. Before moving, read the last month of real conversations and write down what customers actually ask. That list, not the diagram, is the input for the migration.
Next, secure the data and the number. Ask for an export of contacts, tags and history and test the file before cancelling. Since Chatfuel documents coexistence between the app and the API on the same number, confirm in writing what state your line is left in when you leave and who handles the migration inside Meta, so you are not stranded between two providers.
Then read the balance and the cycle. The annual plan is paid up front, and cancelling keeps access until the cycle ends, so the renewal date decides when you can move without paying for two platforms. If you bought the year, note that date and ask in writing what the renewal will cost.
The fourth step is pricing the arrival. Setup is included: we configure everything Eva does today, at no extra cost. Eva goes live in up to 5 business days once access and catalog are ready. With ManyChat, Wati, Aurora and Whaticket, confirm in writing what configuration the plan includes and what is billed separately.
The last step is the test. Do not switch platforms on a demonstration: run a week with both active and measure the same thing on each, with real orders from your store. Questions about sizes, stock, shipping and invoicing are the exam; if the replacement answers them without calling anyone, the move justifies itself.
And on our side, so you know what is left for you: we handle the number's migration inside Meta ourselves, the same way we handle your company's verification. Your contacts come into Eva by CSV or Excel file, with deduplication on import; your catalog comes in by file or by API; and on top of that a contact is created and updated on its own the moment the person writes. Ask your current vendor for the export and we go through it with you during setup, before you cancel anything.
What are the best Chatfuel alternatives?
The best Chatfuel alternative depends on the missing job: Eva for completing the sale, ManyChat for Instagram automations, Wati for Mexican WhatsApp pricing, Aurora Inbox for peso billing with documented CFDI, and Whaticket for the tightest budget. First confirm which rate card applies to your account.
The table puts each published entry price beside the unit that actually moves the bill. It does not convert currencies or assume that similarly named plans include the same work. Chatfuel is the baseline; the other five rows are the alternatives assessed on this page.
| Option | Published entry price | Primary unit | Best when |
|---|---|---|---|
| Chatfuel | $18 USD per month billed yearly | Plan with monthly AI credit | Your operation runs on flows and menus |
| Eva | $191 USD per month on an annual plan | Credits per agent reply | You need quoting, booking, follow-up and, with your tools connected, payment |
| ManyChat | $17 USD per month | Active contacts and channels | Your traffic arrives through Instagram |
| Wati | $1,049 MXN per month | 500 monthly active contacts | You want published Mexican peso pricing |
| Aurora Inbox | $1,800 MXN per month plus VAT | Plan, users, channels and responses | You prioritize peso billing with documented CFDI |
| Whaticket | USD 49 per month | Users and connections | You want the cheapest team inbox |
How much does Chatfuel cost per month?
With the yearly selector, Business is $18 USD a month, or $216 USD for the year; month to month it is USD 20. Agency S is $90 USD a month billed yearly, $1,080 USD for the year, or $100 USD month to month. The yearly rate is no longer a dated promotion.
The next step up, Agency M, appears at $225 USD per month in the same public component. Its selector computes the annual figure by rounding ten point eight times the monthly price and dividing by twelve, which explains why the monthly equivalent does not always match a simple multiplication.
The help center still publishes another table, with Fuely Super 150 at $39 USD per month and $328 USD for the year, and Fuely Max 150 at USD 59 per month, metered by 150 active contacts. There is no public confirmation of how the two offers relate, so this page publishes them separately and does not add them together.
Does Chatfuel's AI have a limit?
Yes, but without a published figure. Business includes 20 dollars of monthly AI credit and Agency S includes 100. Its limits page says active contacts and messages are uncapped, while AI replies, classification and automations consume reasonable use depending on context.
When that use runs out, the assistant pauses until the cycle resets. The same page offers two exits: renew early, or ask support to use your own OpenAI key. Neither comes with a published marginal rate.
For a store with peak seasons, that is the question to ask before signing: how many replies fit inside the month's credit with your real configuration, and what happens on the busiest sales day of the year. Past the limits, the page refers you to sales rather than publishing a price.
Is Chatfuel good for selling in an online store?
It is good at organizing the conversation: it publishes lead qualification, campaigns, WhatsApp booking and integrations with Google Sheets, Zapier, Stripe and its API. What its public material does not prove is variant-level catalog sync, inventory, two-way orders or native in-chat payment with Mexican coverage.
Its Shopify guide describes sharing catalogs and answering on WhatsApp, which is useful and is not the same as stock checked at the moment of the question. For a store, the deciding question is whether a customer can ask about one specific size and get the right answer without anyone looking it up by hand.
The same applies to payment: appearing on an integration list does not prove the payment completes inside the conversation or that the method works in Mexico. Both are confirmed in writing before the catalog moves.
FAQ
What is the best Chatfuel alternative?
Eva fits when you need the same platform to quote from your catalog, book and follow up, with a CRM and every channel included, from $191 USD per month on an annual plan ($229 USD month to month). And with your tools connected, Eva can also take payment and issue invoices. If Instagram automations matter most, compare ManyChat; if you want Mexican peso pricing, compare Wati or Aurora Inbox.
Does Chatfuel have a free plan?
Its current Spanish rate card publishes no permanent free plan: it starts at Business, at $18 USD a month billed yearly or USD 20 month to month. The help center documents another plan family, Fuely, also paid. Confirm at checkout which table applies before planning around a price.
Why does Chatfuel show two different prices?
Because it has two live tables that do not reconcile. The pricing page sells Business and Agency with monthly AI credit, and the help center still documents the Fuely plans metered by active contacts. Its own material explains neither the migration nor the equivalence, so the limits of one should not be carried over to the other.
Does Chatfuel bill in pesos or issue CFDI?
It does not publish that. Its Spanish page shows dollars and the help center denominates prices in United States dollars. We verified no Meta rate for Mexico, local currency, VAT or CFDI in the rate card we reviewed. If your accounting requires the document, ask for a written answer before paying the annual plan, which is billed up front.
When is Chatfuel still the right choice?
When the real job is a well-built flow and you want to keep controlling each step: the builder is mature, it documents coexistence between the app and the API on the same number, it publishes a limits page that says when the assistant pauses, and it allows bringing your own OpenAI key through support. If you need the conversation to quote, check stock and take payment, compare the whole flow.
Related pages
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Send us how many orders you handle each month, which questions fall outside your flow and what still happens by hand. We will tell you whether Eva fits your case, including when another option on this list is the better choice.
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