The 10 Best AI Chatbots for WhatsApp in 2026

Start with who must reply, which data and channels the work needs, how usage is metered, and what invoice you will receive. Entry price alone is not enough: vendors may charge separately for seats, active contacts, AI credits, or Meta messages.

This is a decision summary, not a performance test. Prices retain the vendor's published currency and cadence; confirm tax, Meta charges, and account-specific terms before buying.

Choose Eva when you need a configurable agent for sales or support on WhatsApp and other channels, with a built-in CRM, enabled tools, and human handoff. Do not choose it merely to distribute manual chats across a small team. Compare the total conversation work, not only the assignment of messages among people.

Eva is our product. EvaAI documents configurable AI agents, a built-in CRM, human handoff, catalog lookup, and follow-up; actual behavior depends on the configured agent and enabled tools. The Essential plan publishes 5,000 credits and 5 included users; its current catalog price is $191 USD per month annual or $229 USD month to month.

Strength: configured work across the conversation, CRM, and tools. Choose Eva if the agent must do part of the job rather than only display messages. Limitation: there is currently no public self-serve signup or free trial; a simpler inbox can fit better when three people only need chat assignment.

Choose respond.io for an operation that needs WhatsApp, social messaging, email, web chat, and calls in one inbox with advanced controls; it is not the simplest price model for a small team. Check which plan enables the agent and which meters add to the bill.

respond.io documents a shared inbox for WhatsApp, Instagram, Messenger, Telegram, email, web chat, and other channels, along with calls and AI Agents that can answer, book, and route. Starter is published at USD 79 monthly equivalent when billed annually, Growth at USD 159, and Advanced at USD 279, checked 28 July 2026.

Strength: cross-channel operations and enterprise controls. Choose respond.io if chats, calls, and email need one workspace. Limitation: AI Agents are not listed for Starter; cost can combine plan, seats, monthly active contacts, AI credits, and Meta WhatsApp charges.

Choose Kommo when visual pipelines, tasks, and sales records are central to the process; verify the number of paid users and minimum commitment first. Compare the cost per seat, the prepaid term, and the terms that apply in your country.

Kommo publishes a unified inbox, visual sales pipelines, and a native WhatsApp Cloud API connection. Its Base, Advanced, and Pro plans are published from USD 15, USD 25, and USD 45 per paid user per month; the fact pack records a six-month prepaid minimum. Source: Kommo pricing, checked 28 July 2026.

Strength: visual sales CRM with history and tasks. Choose Kommo if your team works inside a CRM and the pipeline drives the process. Limitation: cost multiplies by seat, and direct subscription terms do not publish Mexican currency, entity, or CFDI invoicing.

Choose Manychat when comments, Reels, Stories, ads, and Instagram DMs are your primary entry point, then add WhatsApp through a plan that actually includes it. Confirm that your account checkout offers the WhatsApp plan, its current terms, and the available regional billing model.

Manychat documents triggers for Instagram comments, Reels, Stories, mentions, and ads. Its current Active Contacts model publishes Pro at USD 39 per month, with WhatsApp among eligible channels; Free and Essential exclude WhatsApp. Source: Manychat pricing, checked 28 July 2026.

Strength: social-media automation. Choose Manychat when the journey starts on Instagram and needs flows into conversations. Limitation: current-model availability varies by account date and region; confirm the plan available in your Mexican checkout.

Choose Wati when you want a WhatsApp API platform with Mexican active-contact pricing and AI Agents included in the plan; budget separately for template messages. Confirm checkout pricing, included active contacts, and Meta charges before you commit your operating budget.

For Mexico, Wati's public pricing service lists Growth at MXN 1,049, Pro at MXN 2,099, and Business at MXN 5,299 per month. Growth includes 500 Monthly Active Contacts, three users, and one AI Agent; Wati says template messages are charged separately. Source: Wati's country pricing API and pricing page, checked 24 August 2026.

Strength: explicit active-contact meter and AI Agents included. Choose Wati if its MAC limits fit your operation and you want a Mexican list price. Limitation: the fact pack records a conflict between USD terms and the MXN API; confirm checkout pricing and do not assume Mexican CFDI.

Choose Leadsales when a small team needs to organise WhatsApp, Facebook, and Instagram chats in sales stages and share several included seats. Confirm that the chosen plan connects the official API, how many seats it includes, and how much the additional agent costs.

Leadsales publishes configurable columns, quick replies, assignment, and reports. Profesional is the plan that connects WhatsApp through the official API at USD 133 per month; Básico costs USD 97 but no longer connects WhatsApp. Lead Agent is separate. Source: Leadsales pricing, checked 28 July 2026.

Strength: visible stages and several included users. Choose Leadsales if the team works mainly in WhatsApp, Instagram, and Facebook and needs human order. Limitation: the AI agent adds cost and the public page does not break down what each AI-agent tier includes.

Choose Whaticket when you need a low-entry multi-agent WhatsApp inbox and want a path from QR or WhatsApp Business to the official API. Confirm which official connection you need, what capacity it includes, and which AI costs remain outside the published subscription.

Whaticket documents a shared inbox for QR connections, WhatsApp Business, the official API, Instagram, Messenger, TikTok, and web chat. BASIC is published at USD 49 monthly with three users and one connection; PRO is USD 109. Source: Whaticket pricing, checked 28 July 2026.

Strength: multi-agent operation and flexible initial connection. Choose Whaticket if several people need to answer one number on a limited budget. Limitation: OpenAI tokens and campaign credits are not included, and the public materials do not publish Mexican price, CFDI, or data-residency terms.

Choose Aurora Inbox when you value peso pricing, CFDI, and a three-user plan that combines inbox, CRM, and an AI agent; confirm overage treatment before scaling. Verify invoice rules, the contracted allowance, and overage treatment before comparing the total operating cost.

Aurora Inbox documents WhatsApp, Instagram, and Messenger in its inbox, with configurable agents, knowledge base, and tools. Aurora CRM publishes MXN 1,800 monthly plus VAT, three users, one agent, and 800 AI replies; it also documents downloadable CFDI. Source: Aurora pricing and documentation, checked 28 July 2026.

Strength: Mexican billing and a public MXN price. Choose Aurora Inbox when three people need inbox, CRM, and an agent in one plan. Limitation: it does not publish AI-reply overage pricing, and older Aurora IA Plus figures conflict with the current pricing page.

Choose Wizybot when you run ecommerce and want the agent to use store catalog, inventory, order, and shipping data in support and sales conversations. Request the contractual automation limit in writing before relying on it to plan the day-to-day operation.

Wizybot documents centralised WhatsApp, Instagram, Messenger, comments, web chat, and email, plus store-data ingestion for Shopify, WooCommerce, and VTEX. Basic is USD 69.99 per 30 days, with 1,250 AI messages and WhatsApp, Instagram, Facebook, and email channels. Source: Shopify App Store, checked 29 July 2026.

Strength: ecommerce workflow and store data. Choose Wizybot if catalog, inventory, orders, and shipping must appear in answers. Limitation: its pricing matrix and FAQ publish conflicting WhatsApp automation allowances; request the contractual limit.

Choose Chatbase when you have a website, documents, or a knowledge base and want to build a no-code agent that can deploy to several channels, including WhatsApp according to its documentation and plan. Before buying, verify the channel, included credits, and exact integration you will use.

Chatbase documents training from websites, files, text, Q&A, and Notion; it also lists WhatsApp among deployment channels and documents actions for integrations, forms, and APIs. Hobby is USD 40 monthly with 500 message credits; Standard is USD 150 and Pro USD 500. Source: Chatbase pricing, checked 28 July 2026.

Strength: no-code knowledge-grounded agents. Choose Chatbase if answers depend chiefly on structured documentation and you want several deployment options. Limitation: credit and function access depend on plan; confirm that the plan enables the precise WhatsApp connection and integration required.

Get the included channel, usage meter, Meta charges, human-handoff flow, data export route, and invoice terms in writing. Those six answers compare better than a feature checklist. Then compare them against a real conversation, an exception, and a handoff to a person.

Test with real conversations too: an open question, a pricing exception, a data change, and a request for a person. A useful demo shows what happens when the agent lacks enough information, not only its best answer.

• EvaAI publishes this list and sells Eva; the disclosure appears before recommendations.
• Selection and criteria were reviewed on 6 September 2026. Price sources and dates appear in the table and externalPrices declaration.
• Verifiable claims come from marketing/facts/eva.yaml and the nine named competitor fact packs. Editorial fit guidance is kept separate from those facts.
• Prices, functions, and policies change. Suggested re-check: quarterly, and before publishing any price update.