What are the best alternatives to ManyChat?

The first reason is WhatsApp. In the plan model ManyChat introduced on 2 March 2026, neither the free plan nor Essential at $17 USD per month includes WhatsApp: the channel starts on Pro at $39 USD per month. For a business whose sales happen on WhatsApp, that means the entry plan does not cover the main channel.

The second is the meter. ManyChat bills Active Contacts: 25 per month on the free plan, 250 on Essential, 2,500 on Pro, 7,500 on Business and 25,000 on Advanced. The count resets every cycle, including on annual subscriptions, and overage is billed monthly at $0.10 USD per additional contact on Essential and $0.05 USD on Pro, with lower rates on the higher plans. It is an honest unit and it is published, but it grows with how well your campaign performs rather than with what you sell.

The third is channels per plan. The free plan and Essential allow two channels; Pro allows three, chosen from Instagram, TikTok, Messenger, WhatsApp, Telegram, SMS and email. If your operation already lives on three Meta channels plus a website, the channel count starts deciding your plan before your needs do.

The fourth is currency and invoicing. The terms say prices are in dollars and payment is made in dollars except for qualifying Brazilian-real transactions, and that tax is calculated from your billing address. We found no peso price, no tax-inclusive total for a Mexican buyer and no Mexican invoicing commitment. Its legal entity is in California.

The fifth is that two ManyChats coexist today. The new model applies to accounts created on or after 2 March 2026 and its availability varies by region; older accounts remain on the previous model, which priced the accumulated contact list and does not reset, and they cannot switch yet. Its AI product page also shows four channels while its help center says that feature is available for Instagram only. Before comparing prices, work out which ManyChat you are on.

• It publishes a price. An alternative that only quotes on a call cannot be compared, so all five publish at least one list price.
• It publishes its billing unit and what happens when the allowance runs out. Price alone is not enough: what gets counted and what overage costs matter more.
• It includes WhatsApp on the entry plan, because that is the most common reason to leave ManyChat from Mexico.
• It can be bought from Mexico today, even when it bills in dollars; where no Mexican entity or local invoicing is published, this page says so.
• Every claim here links to the vendor's public page and carries its verification date.

Eva is our product and appears on this list, so the list is not neutral by nature; that is why every row links the public page it came from. The ManyChat prices were verified on 29 September 2026, the Leadsales plans on 28 September 2026 and its Lead Agent on 1 October 2026, Whaticket's on 28 September and 24 October 2026, Aurora Inbox's between 28 and 29 September 2026, Kommo's on 24 September 2026, and all are printed in the currency each vendor publishes, without conversion. The ManyChat figures belong to the model in force since March 2026; if your account predates it, confirm in your own dashboard before comparing.

1. 1. Eva

   Best for: Anyone who wants an AI agent to quote from their real catalog, book and follow up.

   Includes a CRM, WhatsApp, Instagram, Messenger, calls, email and your website.

   Setup included.

   Price: Eva from $191 USD a month, billed yearly, AI credits included.

   What costs extra and the terms

   Source

2. 2. Aurora Inbox

   Best for: Anyone leaving ManyChat because WhatsApp sits on a higher plan and the invoice arrives in dollars. Aurora includes the three Meta channels, an AI agent with 800 monthly responses and three users from its entry plan, publishes its price in pesos and invoices with Mexican tax identifiers and downloadable CFDI files.

   Tradeoff: $1,800 MXN per month plus VAT (or $99 USD) for Aurora CRM. Each additional user and each additional channel costs $240 MXN per month plus VAT. It publishes no AI-response overage price and does not say whether Meta's template fee is included, and it has nothing resembling the Instagram comment, Story and mention triggers ManyChat is known for.

   Source

3. 3. Leadsales

   Best for: Anyone who wants the chats their people already answer organized into columns by sales stage, with a Mexican corporation and documented Mexican tax invoicing.

   Tradeoff: $97 USD per month on Plan Básico, which connects WhatsApp through WhatsApp Web with a QR code: the plan with the official WhatsApp API is Profesional at $133 USD per month with four users. Customers in Mexico are billed in pesos at its published Mexican price. Its AI agent, Lead Agent, is billed separately from $87 USD per month. Its pricing FAQ says each account connects a single WhatsApp number.

   Source

4. 4. Kommo

   Best for: Anyone who wants to stop thinking in automations and start thinking in sales stages: a mature sales CRM with stages, tasks, contact records and analytics, with messaging inside it and several WhatsApp numbers.

   Tradeoff: $20 USD per paid user per month on Básico, with no monthly option: the published minimum is six months prepaid, meaning $120 USD per seat before you start. The autonomous AI agent begins on Avanzado at $30 USD per paid user per month. Billing is in dollars only, with no published Mexican entity, peso rate card or CFDI commitment, so the invoicing problem is not solved on that side.

   Source

5. 5. Whaticket

   Best for: A Latin American support team that needs the lowest dollar entry point, three included users, no published cap on contacts or chats (the opposite of an Active Contacts meter) and the option to start with WhatsApp over a QR link.

   Tradeoff: It no longer sells fixed plans; you build one in a configurator. The base setup, three users and one WhatsApp connection, starts at USD 49 per month. Each additional connection is from USD 20 per month. The usage of its AI features is paid separately to OpenAI, with no published allowance or per-conversation consumption. Its legal entity is American, so the invoice still arrives in dollars and without a Mexican tax receipt.

   Source

Eva in detail: Eva hands the conversation to a person on your team with the full history, and also handles Instagram comments and TikTok ad comments. With Essential at $229 USD month to month, Eva costs more than low-cost inboxes. Setup is included: we configure everything Eva does today, at no extra cost. Essential includes 5,000 credits and 5 users; a 1,000-credit top-up costs $49 USD and each extra user is $17 USD per month. There is no public self-serve signup today or free trial, and the payment links Eva sends your customers are SPEI bank transfers, with no card option yet.

Eva is our product and comes first. These are the criteria: work solved, published price and billing unit, channels and commercial operation, availability from Mexico, and verifiable claims with a link and date. It comes first because it brings together the five pillars: work inside the conversation, an included CRM, every channel, AI included and public pricing, from $191 USD per month on an annual plan ($229 USD month to month). Aurora follows for an inbox with peso pricing and invoicing; Leadsales for stage-organized chats with peso billing for customers in Mexico; Kommo for buyers who prefer a per-seat CRM; and Whaticket for a low-cost dollar inbox with WhatsApp by QR. ManyChat retains an honest advantage: its Instagram triggers for Stories, mentions and ads; if your acquisition depends on them, compare them case by case.

ManyChat is still the better choice if your business grows through Instagram comments, Stories and ads.

• It turns Instagram post and Reel comments into a public reply and a direct message.Source · Jul 28, 2026
• It has triggers for Story replies, Story mentions and Instagram ads.Source · Jul 28, 2026
• It publishes its WhatsApp rate by country in Spanish, Mexico included.Source · Jul 28, 2026

The first step is working out what you can actually take with you. What is valuable inside ManyChat are the flows and triggers, and those do not export to another platform: they get rebuilt. Before cancelling, document which automations genuinely produce conversations (usually two or three) and carry those across, not the twenty you built in month one.

The second is the WhatsApp number. If you connected it on Pro or above, your number runs on Meta's official API, and changing platforms means migrating the WhatsApp Business account between providers inside Meta, with verification in the middle. Plan for days rather than minutes, and ask for the release procedure in writing before you sign with the next vendor.

The third is the contacts. ManyChat stores your contacts with tags and custom fields, and that list is what really matters. Ask for an export and verify it before you cancel anything; a closed account is the worst moment to discover a missing field.

The fourth is configuring the replacement. Setup is included: we configure everything Eva does today, at no extra cost. Eva goes live in up to 5 business days once access and catalog are ready. With Aurora, Leadsales, Kommo and Whaticket the configuration is yours to build beyond whatever the plan includes. Budget a month paying both vendors as well: nobody switches off a sales channel to test another one.

The fifth is Meta's messaging window, which does not change with the vendor. Automated messages on Messenger, Instagram and WhatsApp are subject to the 24-hour window after the contact's last interaction, and WhatsApp templates sent outside that window are charged by Meta per delivered message. That cost exists with ManyChat and with all five alternatives; switch for other reasons, not expecting it to disappear.

And on our side, so you know what is left for you: we handle the number's migration inside Meta ourselves, the same way we handle your company's verification. Your contacts come into Eva by CSV or Excel file, with deduplication on import; your catalog comes in by file or by API; and on top of that a contact is created and updated on its own the moment the person writes. Ask your current vendor for the export and we go through it with you during setup, before you cancel anything.