Channels

Where Eva answers

The agent is the same everywhere: the catalog, the rules and the CRM do not change with the channel a customer writes from.

What changes is what each platform allows. Every page states what Eva does there, what connecting it takes, and the limits the platform imposes.

Your WhatsApp Business number, answered with your catalog and rules.

The answer is built from your data

Catalog

$30,375 · 14 in stock

Knowledge

Free delivery in León

Calendar

Thursday 10:30 open

We do: 1.5-ton inverter mini-split, $30,375 each with 14 in stock. Delivery in León is included and I can book the install Thursday at 10:30.

Verified against your data

Instagram

Direct messages answered, with product matching from a photo.

Direct messages

How much is this one?

That is the 1.5-ton inverter mini-split: $30,375, with 14 in stock.

Product matched from the photo

Messenger

The inbox of your Facebook page, with the same agent.

The conversation becomes an opportunity

Can I get a quote on 40 chef coats with our logo?

Rodrigo Salinas

Restaurante Tres Olivos

Embroidered chef coat × 40

$36,800.00

High

Website

The widget on your site, with your catalog and your calendar.

Your website chat

Can you install on Thursday?

Yes, Thursday at 10:30 is open. Shall I hold it for you?

Yes, please hold it.

Booked from your website

Calls

Your customers' calls, answered by the same agent.

A call Eva answers

Carlos Ramírez

On the call · 0:42

Customer: Do you have the 1.5-ton mini-split?

Eva: We do, 14 in stock at $30,375. Shall I send the quote on WhatsApp?

Call recorded in the CRM

Email

Your email inbox, campaigns and reminders from the same CRM.

Your appointment reminder · Thursday 10:30

Your business

Wed 9:00

Hi María, we will see you Thursday at 10:30 for the installation.

María López

Wed 9:14

Confirmed, I will be there.

The thread stays in the CRM, next to their WhatsApp

Not sure where to start?

Tell us on WhatsApp how your business answers customers today and we will say plainly whether Eva helps and where to begin.

Message us on WhatsApp