Pricing
One simple price.
All three plans carry the same features. What changes is how much Eva works per month and how many of your team come in.
We reply instantly, at any hour.
Essential
Start selling with Eva without complicating anything.
$191 USD per month
billed annually ($2,290 USD) · 2 months free
- 5,000 credits ≈ 1,333 conversations a month
- 5 users on your team
- 1 AI agent
- WhatsApp, Instagram, Messenger, email and your website; calls with the Local voice numbers add-on
- CRM, shared inbox and reports
- WhatsApp and email support during business hours
Professional
RecommendedThe plan most companies pick. Eva answers at any hour and your whole team uses her.
$316 USD per month
billed annually ($3,790 USD) · 2 months free
- 9,000 credits ≈ 2,400 conversations a month
- 10 users on your team
- 1 AI agent
- WhatsApp, Instagram, Messenger, email and your website; calls with the Local voice numbers add-on
- CRM, shared inbox and reports
- Priority support, same-day answer
Complete
For high-volume operations with systems to connect.
$483 USD per month
billed annually ($5,790 USD) · 2 months free
- 15,000 credits ≈ 4,000 conversations a month
- 15 users on your team
- 1 AI agent
- WhatsApp, Instagram, Messenger, email and your website; calls with the Local voice numbers add-on
- CRM, shared inbox and reports
- Priority support, same-day answer
Enterprise · Custom
The credits and users you need, service-level agreements in your contract, and hands-on support at every branch.
Setup is included: we configure everything Eva does today, at no extra cost. Eva goes live within 5 business days of complete inputs.
Prices in US dollars, invoiced through Stripe.
Credits
What is a credit?
A credit is Eva's unit of work. Every reply she sends uses one credit; bigger work, such as calls, campaigns and images, uses a little more.
1 reply from Eva
1 credit
1 call minute or part of one
5 credits if Eva answers, 3 if your team does
If Eva hands the call to your team, each part uses its own rate. Calls nobody answers cost nothing, even if they reach voicemail.
10 campaign messages
1 credit
1 generated image
5 or 10 credits
That is why every conversation weighs differently: a quick question uses 1 or 2 credits, and a full sale, with questions, quote and follow-up, can use 8 or 10. Across all conversations the average is around 4 credits. You only pay for the work Eva actually does.
Included credits renew every month. On a heavy month you can top up 1,000 credits for $49 USD, and top-up credits never expire.
≈ 9,000 credits a month → Professional covers you at $316 USD per month
Add-ons
What you can add
Add them when you need them, drop them just as easily.
Credit top-up
$49 USDper pack of 1,000 credits
Credits you buy never expire. You can turn on automatic top-ups with a monthly ceiling you set yourself.
Extra user
$17 USDper user, per month
Add one more person without changing plan. When moving up finally pays off, we tell you with the math done.
Extra AI agent
$59 USDper AI agent, per month
Your plan includes one AI agent. Add another with its own personality and its own catalog, for another brand or another branch.
Local voice numbers
$9 USDper number, per month
A dedicated local number so Eva can answer and place calls.
A top-up never costs less than a credit inside your plan. When topping up stops making sense, the right answer is a bigger plan, and we are the ones who tell you.
What you pay Meta for WhatsApp
In short: you pay Meta almost nothing for WhatsApp.What you do pay for is mostly promotions; normal replies and chats that come from ads are almost always free.
On top of your plan, Meta charges for the WhatsApp messages it delivers. These fees apply equally with any provider using the official WhatsApp API. Meta bills these messages directly to your WhatsApp Business account, with the payment method you add in Meta. Eva does not collect these charges, and they are not included in your Eva plan price.
- From October 1, 2026, each phone number gets 1,000 free service messages a month: the replies you send inside the 24-hour window a customer opens by writing to you. After that, each delivered reply pays its country's service rate, with no volume discounts.
- Meta charges each delivered message separately; from October 1, 2026, service replies pay only after each number's 1,000 free ones for the month. Messages your customer sends you are free.
- Templates are charged by category: marketing, utility or authentication, except inside an ad's free entry point window. Utility templates you send inside the 24-hour window pay from October 1, 2026.
- If a customer writes from the WhatsApp app on Android or iPhone through a Meta ad that opens WhatsApp and you reply within 24 hours, a free entry point window may stay open for up to 7 days from your reply. Messages delivered while it stays open pay none of these charges. Arriving from Google or your site does not open that window. If most of your customers come from Meta ads, these charges can be very low.
| Country | Marketing | Utility | Service |
|---|---|---|---|
| MexicoMXN | 0.03970.7298 | 0.00850.1565 | 0.00850.1565 |
| Colombia | 0.0125 | 0.0008 | 0.0008 |
| Argentina | 0.0618 | 0.0260 | 0.0260 |
| Chile | 0.0889 | 0.0200 | 0.0200 |
| Peru | 0.0703 | 0.0300 | 0.0300 |
| Brazil | 0.0625 | 0.0068 | 0.0068 |
| Spain | 0.0707 | 0.0200 | 0.0200 |
| United States and Canada | 0.0250 | 0.0034 | 0.0034 |
| Rest of Latin America | 0.0740 | 0.0113 | 0.0113 |
Service is charged from that date, after the month's 1,000 free messages. Authentication costs the same as utility. Rates exclude taxes.
Three examples
Mexico, 10,000 replies in a month from October 1, 2026: the first 1,000 are free and the remaining 9,000 pay MXN 0.1565 each. That is about MXN 1,409 to Meta.
A customer writes to you from a Meta ad and you reply within the 24-hour window: that reply and the ones you send while the free window stays open pay nothing to Meta.
No-commitment estimate, Mexico, a business whose chats almost all come from Meta ads: about 400 chats and 2,000 replies a month. Almost all fall inside the ad's free window and the rest fit in the month's 1,000 free ones, so replies pay nothing. What you do pay for are templates outside that window: 400 reminders (utility) at MXN 0.1565 are about MXN 63, and 400 promotions (marketing) at MXN 0.7298 are about MXN 292. In total, about MXN 355 a month to Meta.
Source: Meta's rate card in force from October 1, 2026, read on September 17, 2026.
Compare every plan feature
Compare the full plans.
All four plans side by side, everything each one brings in plain sight, nothing to expand.
How short this table is, is the argument: there are only two meters.
| Detail | Essential | ProfessionalRecommended | Complete | Enterprise |
|---|---|---|---|---|
| Price | $191USDper month Billed yearly $2,290 USD per year | $316USDper month Billed yearly $3,790 USD per year | $483USDper month Billed yearly $5,790 USD per year | Custom |
| Who it is for | Businesses with a small team that serve their customers by message. | Teams with several people selling at the same time. | High volume, large catalogs, systems of your own. | For large operations or several branches. |
| Credits included | 5,000 credits per month | 9,000 credits per month | 15,000 credits per month | Custom |
| Works out to | ≈ 1,333 conversations a month | ≈ 2,400 conversations a month | ≈ 4,000 conversations a month | Custom |
| Users included | 5 users | 10 users | 15 users | Custom |
| Channels | All of them | All of them | All of them | All of them |
| CRM and reports | Included | Included | Included | Included |
| Quote, charge, invoice, book, follow up | Included | Included | Included | Included |
| Support | WhatsApp and email support during business hours | Priority support, same-day answer | Priority support, same-day answer | Dedicated account executive with a contractual service level |
| Setup service | Setup included | Setup included | Setup included | Setup included |
| Cancellation | Any time, from your account | Any time, from your account | Any time, from your account | Any time, from your account |
| Message us on WhatsApp | Message us on WhatsApp | Message us on WhatsApp | Message us on WhatsApp |
Essential
Billed yearly
$2,290 USD per year
- Who it is for
- Businesses with a small team that serve their customers by message.
- Credits included
- 5,000 credits per month
- Works out to
- ≈ 1,333 conversations a month
- Users included
- 5 users
- Channels
- All of them
- CRM and reports
- Included
- Quote, charge, invoice, book, follow up
- Included
- Support
- WhatsApp and email support during business hours
- Setup service
- Setup included
- Cancellation
- Any time, from your account
Professional
RecommendedBilled yearly
$3,790 USD per year
- Who it is for
- Teams with several people selling at the same time.
- Credits included
- 9,000 credits per month
- Works out to
- ≈ 2,400 conversations a month
- Users included
- 10 users
- Channels
- All of them
- CRM and reports
- Included
- Quote, charge, invoice, book, follow up
- Included
- Support
- Priority support, same-day answer
- Setup service
- Setup included
- Cancellation
- Any time, from your account
Complete
Billed yearly
$5,790 USD per year
- Who it is for
- High volume, large catalogs, systems of your own.
- Credits included
- 15,000 credits per month
- Works out to
- ≈ 4,000 conversations a month
- Users included
- 15 users
- Channels
- All of them
- CRM and reports
- Included
- Quote, charge, invoice, book, follow up
- Included
- Support
- Priority support, same-day answer
- Setup service
- Setup included
- Cancellation
- Any time, from your account
Enterprise
- Who it is for
- For large operations or several branches.
- Credits included
- Custom
- Works out to
- Custom
- Users included
- Custom
- Channels
- All of them
- CRM and reports
- Included
- Quote, charge, invoice, book, follow up
- Included
- Support
- Dedicated account executive with a contractual service level
- Setup service
- Setup included
- Cancellation
- Any time, from your account
Put Eva to work.
Message us on WhatsAppFrequently asked questions
The eleven questions that always come up, answered in full.
What is a credit?
A credit is one action by Eva. Every time Eva answers a message, sends a follow-up or analyzes a quote, one credit is used. Messages your customers write to you cost nothing, and neither do the ones your team writes by hand. You only pay for the work Eva does. Calls and images use more than one credit.
What happens if I run out?
We warn you before you hit the limit, not after. If you turn on automatic top-ups, 1,000 credits are added for $49 USD whenever you need them, up to the ceiling you set. If you leave it off, a courtesy reserve kicks in and after that Eva stops replying, but every message still reaches your inbox so your team can answer. We never leave your customers on read without telling you.
Can I change plans?
Yes, whenever you want. Moving up applies immediately and you only pay the prorated difference; the new credits land in full that same day. Moving down applies on your next billing date so you do not lose what you already paid. No penalty.
What if I need more users?
You add as many as you want for $17 USD each per month. You do not have to change plan over one person. When the next plan finally makes more sense, we tell you with the math done.
Is there a binding contract?
No. It is monthly and you cancel whenever you want from your account, with no phone calls. If you choose yearly, you pay for 10 months and use 12. It is a one-year commitment you decide on: you can stop the renewal whenever you want and service runs to the end of the year you paid for, with no refund for the remaining time. Your WhatsApp number and your data are always yours.
What does the setup service include?
Setup is included. We configure Eva from your website and your catalog, test it with you and stay with you until it is answering your customers. Everything the platform does is included.
I already have a CRM. Do I have to switch?
Not necessarily. Eva brings her own CRM and many customers end up moving because everything from WhatsApp is already recorded there on its own. But if yours works for you, we connect it. What we do not recommend is entering everything twice.
How long until it works?
Eva is ready within 5 business days from the moment we receive your catalog and your access. What sets the real timeline is your company verification with Meta, which is their process. We handle it for you. Before Eva speaks to a real customer, you approve how she turned out. Your monthly bill starts when Eva goes live, or on day 30 after signing up, whichever comes first.
Do features change between plans?
No. Every plan includes the complete AI agent and the CRM: every channel, the same actions and the same reports. The channels are WhatsApp, Instagram, Messenger, calls, email and your website, with Instagram comments and TikTok ad comments. The only things that change are how much Eva works each month and how many people on your team use her.
What support does my plan include?
Every plan has WhatsApp and email support during business hours. On Professional and Complete the answer is priority, same day. Enterprise gets a dedicated account executive with a service level in the contract.
Is VAT included? Do you invoice?
In Mexico, prices are in pesos and VAT is added: your cost does not move with the exchange rate. You enter your RFC and tax details once, and from then on your subscription's CFDI 4.0 is issued automatically every month; while those details are incomplete, the invoice waits. You pay by card, or by SPEI transfer on yearly plans. Outside Mexico, prices are in dollars and you receive a Stripe invoice.
Still have a question? Message us on WhatsApp